Shipping
SHIPPING COMPANIES
JAPAN: YAMATO
OVERSEA: DHL, EMS
TRACK YOUR SHIPMENT
DELIVERY CHARGES
JAPAN
Delivery charges are applied based on your location in Japan.
The delivery carrier used for domestic orders is Yamato.
Hokkaido - from 1200 JPY
Kita-Tohoku: from 800 JPY
Minami-Tohoku: from 700 JPY
Kanto / Tokyo: from 700 JPY
Shinetsu / Chubu / Hokuriku : from 700 JPY
Kansai: from 810 JPY
Chugoku: from 950 JPY
Shikoku: from 1,050 JPY
Kyushu: from 1,200 JPY
Okinawa: from 1,350 JPY
*Tax is included in the price.
OVERSEA
Depending on the destination country, postage fees may vary. Our system automatically calculates the shipping costs for your individual order based on the total weight and your destination country. Simply add all desired articles to your virtual shopping card and proceed to the check-out page to calculate the shipping costs.
For international orders, our standard shipping partner is DHL and JAPAN POST (EMS).
CUSTOMS CLEARANCE AND DUTIES
Depending on the laws and regulations of the destination country, import of certain goods may be restricted or prohibited. Any additional fees incurred during the customs clearance process will the responsibility of the customer.
RETURN
We will charge a shipping fee for any items that are sent back by the shipping company as a result of illegitimate reasons (e.g. failure to receive the items, exhausting the storage deadline of the shipping company etc.).
ITEM DELIVERY
Stock permitting, all orders placed with the C. Nemeth E-Store are usually dispatched within 5 working days. Kindly note that dispatch times may increase during high demand periods.
Japan: 1-2 Working Days
Rest of the World: 5-12 Days
*Parcels may be held at customs or delayed for other reasons for each country and area.
Please be aware that delivery dates cannot be selected.
COMBINED SHIPPING OF ITEMS
Separate orders will be shipped separately. Please be aware that multiple orders cannot be shipped collectively.